Accidentally Removed All SUPER Users in Business Central Production – What Next?
One of my colleagues recently faced a critical issue in the Microsoft Dynamics 365 Business Central (BC) Production environment: Scenario: The admin user accidentally deleted their own permission sets . No other user had SUPER or equivalent permissions to restore access. This effectively locked out the tenant from performing any privileged action in Production. This kind of situation is highly risky , especially when no fallback access or admin recovery users are available. Recommended Action: Raise a Support Request (SR) with Microsoft Since no internal access was possible, the only feasible and secure route was to: How to raised SR Escalate Support Issues to Microsoft How Microsoft Helped: Microsoft made internal changes in the backend, after which admin access to the Production environment was restored successfully. Thanks For Reading...!! Regards Khushbu Rajvi